Believing that we can't change encourage us to accept our weaknesses. Countless people with substance problems declare they aren’t capable of quitting. But then it is much easier to continue a harmful behavior when accountability is placed on an outside force like genetics or an “addictive personality”.
When we say people can’t change it is like were saying people can’t learn. I have read that when you learn something new, that knowledge fundamentally changes you. Each information adds to your personal database, creating additional resources to draw on when interacting with the outside world. We face the same temptations to take on negative behavior, but we also build a body of experience that tells us the reward isn’t worth the penalty.
Truth is that individual and organizations can change. People want to do things the way they are accustomed to because that makes life easier. But if you are a leader, you can’t let your people hang on to the past. Leadership is ultimately about changing people’s behavior.
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